Keddy Consultants

Presents a range of techniques, guidance and practical 'micro-tools' for developing, motivating and leading staff.

Topics covered include:

• Leadership styles
• Situational leadership
• Harnessing strengths and developing potential
• Communicating with influence
• The theory and practice of motivation.

The course doesn't require prior knowledge or experience, although is intended for individuals operating in a leadership role. Optionally may be combined with Leadership Development: Challenges and Responses.

Equips individuals in leadership roles to respond to a wide variety of challenges that they may face in managing staff, showing how theory, knowledge and proven techniques can be applied in everyday situations.

Topics covered include:

• Managing poor performance
• Influence
• Tough conversations
• Handling sensitive issues
• Managing healthy and unhealthy conflict.

The course doesn't require prior knowledge or experience, although is intended for individuals operating in a leadership role. Optionally may be combined with Leadership Development: Principles and Practical Tools for Leading Staff.

Provides comprehensive foundation training for individuals whose roles involve mentoring as a core responsibility.

Topics covered include:

• Where mentoring fits in with coaching, advising and other leadership interventions
• Mentoring skills primer
• Models for mentoring
• Self management
• The mentor-mentee relationship.

The course assumes no prior knowledge or experience, and is suitable for delegates at any level. The course allows for extensive role plays and demonstrations.

Introduces coaching principles and skills, intended for managers who are new to or relatively inexperienced with coaching.

Topics covered include:

• Coaching skills primer
• Situation analysis
• Micro-tools
• Coaching applications
• Coaching as a management style.

The course assumes no prior knowledge or experience, and is suitable for delegates at any level. The course allows for extensive experience sharing and role plays. The courseware is available for organisations to adopt for in-house training.

Provides full foundation training for individuals who are preparing to take on an in-house Coach role.

Topics covered include:

• Coaching models (including GROW and OSKAR)
• Solution Focused Coaching
• Coaching for emotional intelligence
• Micro Coaching
• Coaching the team
• Contracting for coaching
• Coaching for learning and development
• Coaching Ethics.

Provides full guidance for individuals preparing to act as trainers of the In-house Coach programme.

Equips delegates to act as supervisors to coaches.

Responding to the need for advanced techniques in grievance investigation and a need for even the most experienced investigators to occasionally take stock of their approach to uncovering the truth, this interactive event draws on lessons from both high profile fairness at work investigation and police detective training to offer a wide range of practical tips, micro-tool techniques and insights for conducting and reporting on investigations effectively. The course is suitable for anyone who regularly or may occasionally need to conduct a grievance investigation in the workplace.

Aimed specifically at leaders within organisations rather than managers, this brief workshop considers the impacts of conflict within organisations, the need for a strategy to channel conflict constructively, and focusing attention on appropriate leadership styles and interventions.

The course aims to give managers exposure to a wide range of techniques, case scenarios, know-how and reflective practice to enable them to minimise, contain and resolve unhealthy conflict both within and between teams, as well as knowing how to identify and channel constructive conflict effectively.

This course aims to provide delegates with the knowledge, techniques and skill necessary to mediate a lasting peace effectively, especially when a complaint has been formally escalated.